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CarMax Chicago

Writer's picture: Jeff GuymonJeff Guymon

Before Heading to CarMax Chicago - it's worth giving a few quick facts about the Chicago location and what makes it so great compared to other locations.

  • Where are CarMax Chicago locations?

  • What are the reviews like for CarMax Chicago?

  • How many vehicles does CarMax Chicago offer?

  • How are cars at CarMax Chicago priced?

  • What percentage of the Chicago car market does CarMax Chicago have?


Where is CarMax Chicago Located?


Hillside

Address: 101 North Wolf Road Hillside, IL 60162

Phone Number: (708) 401-1710


Oak Lawn

Address: 6540 95th Street Oak Lawn, IL 60453

Phone Number: (708) 237-5140


Schaumburg

Address: 250 East Golf Road Schaumburg, IL 60173

Phone Number: (847) 273-7612


Tinley Park

Address: 18800 South Oak Park Avenue Tinley Park, IL 60477

Phone Number: (708) 263-6475


Hours of Operation of ALL locations:

Car lot & showroom hours

Monday - Friday: 10AM - 9PM

Saturday: 9AM - 9PM


Service Repair Hours

Monday - Friday: 7:30AM - 6PM


This location offers appointments and walk-ins, curbside purchases and curbside pickup, vehicle delivery within 60 miles, solo test drives, and a money-back guarantee.


NOTE: Stay informed on CarMax’s response to the COVID-19 pandemic at carmax.com.


What Are the Reviews Like for CarMax Chicago?


Customers have generally reported positively about their experience at the Chicago CarMax retailer(s). It’s expected that the car buying experience depends largely on who the car salesman is. Those who are fortunate to work with a good sales associate have praised them and the customer service they received. Likewise, poor reviews are left by those who worked with reps whose only goal was to sell cars without the buyer’s feelings and needs in mind.


Many customers expressed frustration regarding the service department. After purchasing vehicles from CarMax, customers reported having to come back not long after to deal with repairs. These buyers fault CarMax since they claim to conduct a 125+ point inspection on all vehicles.


How Many Vehicles Does CarMax Chicago Offer?


As of January 2021, CarMax Chicago has an available inventory of about 1,400 vehicles. There are a wide variety of makes that are sold, but Chevrolet, Jeep, and Nissan vehicles are primarily what you can expect to find at CarMax Chicago. There is a good distribution of vehicle age ranging from 2010 and newer, though most cars are from model years 2017 to 2019. Mileage ranges from zero to 130,000 miles, but most vehicles fall somewhere between 20,000 to 40,000 existing miles.

How Are Cars at CarMax Chicago Priced?


Most vehicles available at CarMax Chicago cost anywhere from $10,000 to $30,000. More affordable vehicles you can expect to find are older or high mileage, sedan style vehicles. More expensive vehicles are newer (2018+) luxury models (e.g. Land Rover, Mercedes Benz, Audi, etc), reliable makes such as Honda and Toyota, as well as large SUVs and trucks.

What Percentage of the Chicago Car Market Does CarMax Chicago Have?


We searched CarGurus to get an idea of how many cars CarMax has available compared to the nearest stores around the city center. CarGurus’ listings of used cars in the Chicago area that are 2010 and newer, as well as under 100,000 miles total 59,500 vehicles for sale. Based on that number, CarMax Chicago accounts for a small portion of the total market at 2.35%.


Keep in mind that the CarGurus listings are of vehicles available across the Chicago area, and at multiple locations. The advantage of going to CarMax is being able to compare a number of different vehicles at the same time.

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