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Writer's pictureJeff Guymon

Sell Car To Carmax

Updated: Apr 25, 2021

Carmax boasts the motto, “the way car-buying should be.” Selling your car can be a stressful process and an overall hassle, however Carmax has cut out any need for the car dealership, Craigslist or other private sellers and, therefore, reshaped the car sales process by making it 100% hassel free. The no haggle Carmax selling process has been renowned for its emphasis on consumer satisfaction and high appraisal offers.

This article will provide you with an easy, step-by-step process on how to sell your car with Carmax along with answering some frequently asked questions:




How do I sell my car with Carmax?

  1. Get an online offer at Carmax.com

Carmax’s online autotrader tool linked above will give you an offer for your vehicle in minutes. All you need to input is your license plate number, vehicle identification number (VIN), state and zip code. Most cars qualify to be quoted online, however if yours does not, you need to visit a Carmax location to get your car appraised.


Your offer will be honored for the next 7 days and you can receive your payment as soon as the same day. Any location will accept this offer as long as it is within the week-long window. Carmax also does not require a sale on their end; they will make an offer to buy your car regardless if it is a trade-in or you only want to sell. If you choose to trade-in due to Carmax's high trade-in values, Carmax will even come to your door to pickup the car! Also, if you are trading-in a vehicle, your new vehicle is eligible for CarMax Car in addition to a seven-day money-back guarantee and 90-day or 4,000-mile limited warranty.


You can also get a quick vehicle valuation right here using our vehicle valuation tool! This will give you an idea of what leading vendors are paying for your specific vehicle.


You can schedule a visit for a free, custom offer at Carmax.com by inputting your first and last name, phone number and email address.

  1. Bring your car into any Carmax location to accept your offer

What to bring to your in-person visit:

  • Title or payoff information for your vehicle

  • Valid and up-to-date registration

  • All titleholders need to bring valid photo IDs

  • Any car keys, key fobs or remote entry fobs

Click here for a full, detailed list of what to bring based on your type of transaction


What should I expect during my Carmax appointment?

Similar to inspections that your vehicle would have to complete at a private sale or car retailer, appraisers at Carmax stores will inspect and possibly test drive your vehicle before confirming the pricing on your written offer to ensure the promised quality.


If you decide to sell, you can leave that same day with your payment in hand. Carmax pays in bank drafts, which is a form of payment that guarantees that the issued bank will pay you the amount in full.


What if I owe more than my offer or what if I have a lien on my vehicle?

If your offer is less than the amount you owe on the vehicle, you have "negative equity." If your negative equity is less than $250, Carmax can accept cash or cashiers checks in that amount. If your amount of negative equity is over $250, Carmax can offset this payment into your loan when financing.


If you previously had a lien on your car, you must bring the lien release to your appointment. If you currently have a lien on your vehicle, Carmax will contact your lien holder to begin a payoff transaction. When paying off your lien, you must bring the following:

  • Lien holder's name and contact information

  • Lien account number

  • Lien holder's social security number


More Savings

Are you interested in choosing the most hassle-free used car dealer for your new Toyota or Honda? Last year, more than 40,000,000 people saved money buy buying old cars instead of new vehicles. In addition to checking out Carmax, Carvana, Kelley Blue Book (KBB) or Edmunds to save, you can also save big on refinancing your car loan.


WithClutch.com is a fully digital platform that lets new car owners like you lower their car payments from the comfort of their own home. No need to set a foot in a bank or credit union during the pandemic. You can lower your rate or get cash in as little as 20 seconds.

Follow three simple steps to refinance your auto loan, get approved in seconds and save thousands in minutes.

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